If you’re self-isolating, over 70, or know someone who is, there’s an official community support service available run by Conwy County Borough Council. 

Over 200 Council staff have been redeployed to provide this essential community support, to ensure those who need help in our community can contact a trusted source.

The service is receiving an average of 150 calls a day from members of the public who need essential support. The request for assistance is passed to a Conwy staff member who then collects the prescription, or shops on behalf of the resident at a local convenience store. 

Council Leader, Cllr Sam Rowlands, is urging people to get in touch, he said: “It’s a difficult time for everyone right now, but can be even worse if you can’t leave the house to buy some essentials or pick up a prescription.

"We want you to know there is someone who can help – please get in touch and we’ll match your needs with one of the team members in your area.

“We’re thrilled with the feedback from residents who have used the service, to know how reassured people are they won’t go without.”

Find out what’s available within your community on (01492) 575544 or visit www.conwy.gov.uk/communitysupport

Lines are open 9am- 5pm Monday to Friday and from 10am to 2pm on Saturday and Sunday.