Craig-y-Don residents angry at what they consider to be "poor planning" in the installation of high speed broadband have taken to the floor in an open meeting organised by Aberconwy MS Janet Finch-Saunders.

The Member of the Welsh Parliament spoke to a packed room at the Craig-y-Don Sport and Community centre during an open surgery event held regarding the recent installation of poles carrying fibre cables across the Liddle Park estate by installer Openreach.  

Commenting on the meeting Mrs. Finch-Saunders said: “I was pleased to hold an event that allowed so many residents to put their questions and concerns directly to senior officials within Openreach. I would thank Suzanne Rutherford, Eilir Owen and James Roberts for attending this event.

“I was shocked to hear of the multitude of concerns raised regarding lack of a formal consultation being undertaken, the quality of work carried out, poles being placed in areas not indicated on original plans, health and safety concerns during the course of the installation of theses poles and the overwhelming numbers of poles erected on to an open plan estate.

“Additionally, I have been deeply disappointed to discover that many residents reported serious difficulties in contacting Openreach. For a communication company this lack of clear communication is deeply troubling. It is imperative that this organisation must take immediate steps to address this situation.

“Furthermore,  I was  pleased to have obtained a commitment from Suzanne Rutherford, Director Wales and West, Chief Engineers, Openreach, that each of concerns raised by residents in this event will be investigated into following this meeting.

"It is evident that resolutions to concerns raised must be forthcoming from this organisation. While it is clear that lessons must be learnt it is imperative that action is taken to rectify this situation urgently.

“I look forward to continuing to work with Openreach on the issues raised in this meeting and in seeing remedial action being taken across the Liddle Park estate. The disastrous approach must be rectified.”